The parts of a go-to-market plan
Customer: your ideal customer profile and the problem they want solved. Positioning: why your product is a better answer than what they use now, in one sentence. Pricing: how much, on which plans, and whether there is a free tier or trial. Channels: the places those customers already look, such as communities, launch platforms, search, newsletters or direct outreach. Goals: the numbers that will tell you it is working, set before you start.
Each part depends on the one before. If the customer is wrong, every channel will look like it fails.
Choosing a motion
A product-led motion lets people sign up and get value without talking to anyone, then pay when they need more. It suits low prices and self-serve products. A sales-led motion relies on demos and conversations, and suits higher prices and products that need buy-in from several people. A community-led motion grows through a group of users who help and recruit each other. Most early startups combine one main motion with a public launch to start it off.
Where a launch fits
A launch is one step in a go-to-market strategy, not the whole of it. A launch day brings a burst of attention. The strategy decides what happens to that attention: which page people land on, what they are asked to do, and how you keep reaching people like them in the weeks after. Plan the follow-up channels before launch day, so the traffic does not simply stop.
Example
A founder building a database backup tool writes a one-page GTM plan. Customer: solo developers and teams under 10 running Postgres. Price: free for one database, $19 a month for more. Channels: a Show HN post, three launch platforms in the same week, and guides that answer backup questions in search. Goal: 50 paying customers within 90 days, at a CAC under $60.
Questions people ask
- What does GTM stand for?
- Go-to-market: the plan for bringing a product to its customers.
- When should I write a go-to-market strategy?
- Before you build much. Knowing who you will sell to and how you will reach them changes what you build first. Revise it after launch, when you know which channels actually brought customers.
Related terms
- Ideal customer profile (ICP)An ideal customer profile (ICP) is a description of the type of customer who gets the most value from your product and is most valuable to you: who they are, the problem they have, and how you can find them.
- Launch platformA launch platform is a website where makers publish a new product so early adopters can discover it, vote on it and give feedback. Product Hunt, Hacker News and Aback Launch are examples.
- Launch dayLaunch day is the day a product is first presented publicly on a launch platform or to its audience, when the maker shares it widely and answers questions as people try it.
- Customer acquisition cost (CAC)Customer acquisition cost (CAC) is the average amount a business spends to win one new paying customer: total sales and marketing spend in a period divided by the new customers won in that period.
- Minimum viable product (MVP)A minimum viable product (MVP) is the smallest version of a product that real users can use to solve the core problem, built to learn whether they want it before you build more.